What skills are involved in constructive questioning?

The correct choice reflects the importance of utilizing both open and closed questioning techniques as part of constructive questioning. Open questioning techniques encourage a flow of conversation and elicit detailed responses by prompting the other person to elaborate on their thoughts or feelings. This is fundamental in understanding complex issues, exploring ideas, and fostering deeper discussions.

Closed questioning techniques, on the other hand, are useful for obtaining specific information or confirming facts, as they typically require a shorter, more definitive response, often "yes" or "no". The combination of both types of questioning allows for a balanced approach, enabling the questioner to gather comprehensive information while also guiding the interaction to focus on specific points.

Employing both techniques effectively leads to clearer communication, encourages engagement, and enhances the quality of the discourse, which is essential in management and administration contexts.