What is a pilot implementation?

A pilot implementation refers to conducting a test of a new system or change on a smaller scale before committing to a full rollout. This approach allows an organization to evaluate the effectiveness, identify potential issues, and gather feedback from users in a controlled environment. By implementing a pilot, the team can determine how well the system performs, assess user reactions, and make necessary adjustments before launching the solution organization-wide.

This initial testing phase is critical because it minimizes risks associated with a full-scale implementation, which can be resource-intensive and disruptive if challenges arise later. It also provides an opportunity to measure success against predefined criteria, ensuring better preparedness for the broader launch.